We are Jagex: The RuneScape Company. Home to one of gaming’s most enduring success stories. We create deep, community-powered games with worlds that evolve, inspire, and endure. Our flagship MMORPG franchise, RuneScape, has welcomed over 300 million player accounts, inspiring generations of players across PC and mobile for 25 years.

As we begin our 26th year, we are accelerating our strategy to expand RuneScape into a broader ecosystem of forever games and connected experiences, grounded in a renewed commitment to integrity and fair play. Headquartered in Cambridge, United Kingdom, we are home to passionate creators, storytellers, engineers, and even a few dreamers, all united by a single mission to shape the future of online worlds and empower players to make them their own.

What you’ll be doing

1. Lead the end-to-end PostHog implementation across our websites and desktop applications, defining the event schema, identifying gaps, and validating that data collection is accurate and fit for purpose.
2. Instrument the full user onboarding and reboarding journey, configuring events, page visits, retention metrics, and player actions across all relevant platforms.
3. Interface closely with the engineering team to coordinate day-to-day implementation, ensuring PostHog is integrated correctly and consistently.
4. Configure and set up PostHog as a platform for business users across product, analytics, and engineering, ensuring it is accessible, reliable, and well-documented.
5. Build automated tooling to scale analytics insights generation, reducing dependency on manual analysis and enabling faster decision-making across the organisation.
6. Work with analysts to define standards, close gaps in existing instrumentation, and maintain data quality throughout the engagement.

What we’re looking for

1. Hands-on experience implementing analytics platforms is essential.
2. Proven experience with PostHog or a comparable analytics platform such as Contentsquare, Heap, or Hotjar, demonstrating broad platform knowledge across the analytics ecosystem.
3. Demonstrated experience building workflow automation tooling to scale analytics or insight generation processes.
4. Strong SQL skills and the ability to read and interpret JavaScript in the context of analytics implementation and event validation.
5. Proven ability to work directly and effectively with engineering teams, feeling comfortable in technical conversations and able to coordinate implementation details without friction.
6. Self-directed and proactive, able to pick up a mid-flight implementation, identify what is missing, and drive it to completion with minimal direction.

What we offer

1. Healthcare: Private Healthcare, including Dental Plan.
2. Financial: Discretionary annual performance bonus, minimum 6% pension contributions, and Life Insurance.
3. Family & Time Off: Enhanced family leave policies from day one, 25 days annual leave plus bank holidays, and the option to buy or sell holidays.
4. Flexibility: Flexible working hours and hybrid/remote working options.